Converting Bitcoin FAQs

You can convert your BTC into any of the cryptocurrencies on the platform in Converting. Here are some of the commonly asked questions about converting your BTC:

What are the fees for converting BTC?
For the full list of fees, take a look at this article
What are the minimum amounts of BTC I can convert?
BTC to USDT: 1 USDT equivalent 
BTC to ETH: 0.0001 BTC 
BTC to USDC: 1 USDC equivalent
My conversion wasn't successful. What to do?
Some conversions will go through after a few seconds so hang tight! If your conversion is successful, you’ll see a green banner to let you know. If your conversion is unsuccessful, your funds should return to your account within a few minutes. Once the funds have returned, you can try the conversion again. 
My conversion wasn't successful, and funds are reserved for conversion or appear to be lost. What to do?
Please let us know the transaction ID associated with your conversion and our support team will take a look.

 

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