Setting up 2FA on your account significantly improves your wallet security, but sometimes you may lose access to your 2FA due to:
- Your phone is lost or damaged
- The authentication app is deleted
- You switched to a new device and the app with all the codes cannot be transferred to your new device
If this happens, click "Trouble logging in?" when you're asked to enter your 2FA code. From there, we'll ask you some questions and we'll see how we can help.