When Should I File a Dispute?

Wondering when is the right time to file a dispute to resolve an issue? Find out in this article. 

As a crypto buyer:

  • If you’ve followed the seller’s instructions, completed the payment, but the seller refuses to release the crypto
  • If you made the payment but the seller stops responding and has not released the crypto
  • If you notice any violations of the Terms of Service

As a crypto seller:

  • If the buyer marks the trade as “paid” without a valid payment and became unresponsive
  • If the buyer says they have paid you, but you did not receive the payment or there’s an issue with the payment
  • If you notice any violations of the Terms of Service

If you’re not sure how to file a dispute, take a look at this article for a step-by-step guide.

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