• Converting Bitcoin FAQs

    You can convert your BTC into any of the cryptocurrencies on the platform in Converting. Here are some of the commonly asked questions about converting your BTC:

    What are the fees for converting BTC?
    For the full list of fees, take a look at this article
    What are the minimum amounts of BTC I can convert?
    BTC to USDT: 1 USDT equivalent 
    BTC to ETH: 0.0001 BTC 
    BTC to USDC: 1 USDC equivalent
    My conversion wasn't successful. What to do?
    Some conversions will go through after a few seconds so hang tight! If your conversion is successful, you’ll see a green banner to let you know. If your conversion is unsuccessful, your funds should return to your account within a few minutes. Once the funds have returned, you can try the conversion again. 
    My conversion wasn't successful, and funds are reserved for conversion or appear to be lost. What to do?
    Please let us know the transaction ID associated with your conversion and our support team will take a look.

     

  • Converting Tether FAQs

    You can convert your USDT into any of the cryptocurrencies on the platform in Converting. Here's what you need to know to complete the process.

    Why would I want to convert my crypto into USDT?
    Converting cryptocurrencies into Tether gives you an opportunity to store your funds in the form of a stablecoin, which helps you eliminate the effect of market volatility and fluctuations in the price of Bitcoin.
    What are the fees for converting USDT?
    For the full list of fees, take a look at this article.
    What are the minimum amounts of USDT I can convert?
    USDT to BTC: 1 USDT
    USDT to ETH: 5 USDT
    USDT to USDC: 1 USDT
    My conversion wasn't successful. What to do?
    Some conversions will go through after a few seconds so hang tight! If your conversion is successful, you’ll see a green banner to let you know. If your conversion is unsuccessful, your funds should return to your account within a few minutes. Once the funds have returned, you can try the conversion again.
    My conversion wasn't successful, and funds are reserved for conversion or appear to be lost. What to do?
    Please let us know the transaction ID associated with your conversion and our support team will take a look.
  • Converting USDC Coin FAQ

    You can convert your USDC into any of the cryptocurrencies on the platform in ConvertingHere's what you need to know to complete the process.

    What is the minimum amount of USDC I can convert?

    USDC to BTC: 1 USDC
    USDC to ETH: 5 USDC
    USDC to USDT: 1 USDT

    What are the fees associated with converting ETH?
    You can check out the full list of fees here.
    My conversion wasn’t successful. What should I do?

    Some conversions will go through after a few seconds so hang tight! If your conversion is successful, you’ll see a green banner to let you know. If your conversion is unsuccessful, your funds should return to your account within a few minutes. Once the funds have returned, you can try the conversion again. 

    My conversion wasn’t successful, and the funds are reserved for conversion or appear to be lost. What should I do?
    Let us know the transaction ID associated with your conversion and our support team will take a look.
  • Converting Ethereum FAQs

    You can convert your ETH into any of the cryptocurrencies on the platform in Converting. Here are common questions about the conversion.

    What is the minimum amount of ETH I can convert?

    ETH to BTC: 0.0001 BTC equivalent
    ETH to USDT: 5 USDT equivalent
    ETH to USDC: 5 USDC equivalent

    What are the fees associated with converting ETH?
    You can check out the full list of fees here.
    My conversion wasn’t successful. What should I do?

    Some conversions will go through after a few seconds so hang tight! If your conversion is successful, you’ll see a green banner to let you know. If your conversion is unsuccessful, your funds should return to your account within a few minutes. Once the funds have returned, you can try the conversion again. 

    My conversion wasn’t successful, and the funds are reserved for conversion or appear to be lost. What should I do?
    Let us know the transaction ID associated with your conversion and our support team will take a look.