General Questions and Guides

You can trade major cryptocurrencies pairs (f.ex. BTC/USDT, SOL/USDT) on Spot market directly from your NoOnes wallet.

1. First, you need to fund cryptocurrency to your Funding Wallet balance. You have options here:
   • Deposit crypto funds to your Funding balance. Click on “Deposit”, select an asset’s (e.g., USDT) address and receive your crypto from an external wallet.
   • Buy crypto on NoOnes P2P Marketplace. Click on “Trade”, find an offer and buy crypto with Bank, Mobile money or a Card.
   • Buy crypto instantly with Bank, Mobile money or a Card. Click on “Wallet”, select “Buy crypto instantly”. 
2. Open the website menu (hover over "Trade" on a desktop). Click on “Spot”.
3. You need to transfer crypto funds* from your Funding balance to Spot balance. Click on “Transfer”, specify crypto asset and amount and make the transfer.
4. Start Trading. Choose the crypto asset you transferred to your Spot balance. Click "Trade" to open the trading interface.
5. Spot Trade terminal appears where you can Buy and Sell cryptocurrencies in crypto pairs** 
   • BTC/USDT, ETH/USDT, SOL/USDT, BNB/USDT, TRX/USDT, LTC/USDT, BCH/USDT and many more
6. Now you are ready to trade Spot with Market and Limit orders, as well as Stop Market and Stop Limit orders ***

* - you can always move your BTC, USDT and ETH back to Funding balance from Spot balance

** - other cryptocurrencies cannot be transferred to NoOnes Funding balance. You need to first sell these coins on Spot for BTC, USDT or ETH and then transfer it to Funding balance

*** - limit orders lock related amounts of crypto in Spot Trade terminal. Funds locked in limited orders cannot be transferred to Funding balance unless limited orders are executed or canceled.

Frequently Asked Questions

Which crypto pairs does Spot trading support?

You can trade Spot using the following crypto pairs:

• BTC/USDT

• AAVE/USDT

• ADA/USDT

• ALGO/USDT

• APT/USDT

• ARB/USDT

• AVAX/USDT

• BCH/USDT

• BNB/USDT

• DOGE/USDT

• DOT/USDT

• ETH/USDT

• FET/USDT

• LINK/USDT

• LTC/USDT

• NEAR/USDT

• NEIRO/USDT

• ONDO/USDT

• PEPE/USDT

• POL/USDT

• SHIB/USDT

• SOL/USDT

• SUI/USDT

• SUSHI/USDT

• TON/USDT

• TRX/USDT

• UNI/USDT

• WIF/USDT

• WLD/USDT

• XMR/USDT

• XRP/USDT

• ZEC/USDT

What are Spot trading fees?

We offer competitive rates starting from 0.19% fee for the BTC/USDT pair.
Please refer to the NoOnes Fees page for more details.

Is NoOnes Spot trading available worldwide?

NoOnes Spot is available for all countries served by NoOnes.
Please see here list of countries that we do not serve now 

How can I fund my Spot balance?

Navigate to Spot, select a BTC, USDT or ETH asset and click “Transfer”. Provide the required amount and transfer your funds from NoOnes Funding to NoOnes Spot balance.

How can I check my Spot balance?

Navigate to Spot, “Trade -> Trade Spot” and you will see the total Spot holding balance.

The total Spot balance is also shown on the wallet’s balance pop-up in the right upper corner on any NoOnes page (on mobile browser you need to click on it).

Where can I see my Spot transactions?

Navigate to Spot, “Trade -> Trade Spot”, select any coin and click on “Trade". After Spot Trade terminal is loaded, scroll down and see your Spot transactions.

Ready to jump into the exciting world of Tether (USDT) but don't have time for complex exchanges? Look no further than Instant Buy, the revolutionary new feature built right into your NoOnes wallet app!

Here's the magic Instant Buy brings:

• Instant Tether: Ditch the wait! Get your Tether deposited directly into your NoOnes wallet within minutes of completing your purchase. (Processing times may vary)
• Payment Powerhouse: Choose from a variety of payment methods to fit your needs, including Debit/Credit card, ApplePay, GooglePay, PIX, PSE, SPEI, Revolut Pay, MoMo and even bank transfers.

How to Instant Buy Your Way to Tether:

1. Open your NoOnes wallet. Find the sleek "Buy Instantly" icon and Tether!
2. Choose your currency. Select the fiat currency you'd like to use for the purchase. (Payment method availability may vary depending on the chosen currency).
3. Select your desired amount. Decide how much Tether you want to add to your crypto holdings.
4. Pick your payment method. From cards to e-wallets and bank transfers, choose the method that works best for you. (Optional: If multiple exchange rates are available, you can compare them for the best deal)
5. Follow the on-screen prompts. Completing your purchase is a breeze with clear instructions guiding you every step of the way.
6. Unwind! Your Tether will be in your NoOnes wallet within minutes.

A Friendly Reminder:

Our partner facilitating Instant Buy might occasionally require additional verification to ensure security.

FAQ

You can create NoOnes crypto Virtual VISA USD card and top up it directly from your NoOnes Wallet.

1. Make sure that your Account is ID verified* (L2), check it by navigating to Account -> Settings -> Verification
2. On desktop you will find Virtual Card right in header menu. If you are using mobile, click in burger menu in the left right corner.
3. Confirm Consent for sharing of your ID information with the card issuer..
4. Select the USD amount for the Virtual VISA card top-up.
5. Review the card creation and top-up fees and click “Confirm”.
6. Review the final price. You will be charged in Tether USDT.
7. Confirm the top-op operation with 2FA code.
8. Your Virtual NoOnes VISA USD card will be available in a few seconds.
9. To see the card details** and start using it, click the "Info" button and enter the 2FA code again.

* - users from Nigeria must provide BVN code in addition to ID verification (L2)

** - if a merchant asks for a billing information, please use a US postal address

FAQ

You can Top Up your Mobile directly from your Noones Wallet in few easy steps.

1. Open the website menu (or hover over "Wallet" if you are on a desktop). Click on Mobile Top Up.

2. Enter the mobile phone number to top up.

3. Confirm that the operator name is detected correctly.

4. Choose whether you want to recharge your mobile balance or select a data plan.

5. To recharge your mobile balance enter or select the amount in your local currency.

5. Review the price to pay in Tether USDT.

6. Click "Continue" to review details and pay for Mobile Top Up from your Noones wallet.

Frequently Asked Questions

The Noones Wallet is a digital wallet given upon sign-up and allows you to securely send and receive your hard-earned cryptocurrency. Your wallet lets you see your transactions, similar to your online banking account. 

All wallets come with a wallet address. To send and receive cryptocurrency to your Noones Wallet, you can simply send your wallet address to other crypto users. 

There are many varieties of wallets available, whether you’re looking for a web or mobile solution—your Noones wallet helps get you up and running ASAP! For more information on wallet restrictions and how to trade cryptocurrency using your Noones Wallet, visit our Help Center.

When you sign up for a NoOnes account, you get a free wallet and an address specific to the cryptocurrency and network you wish to use, such as Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), TON (TON), Solana (SOL) and Monero (XMR). This address is a combination of numbers and letters (both uppercase and lowercase) in no apparent sequence.

This address never expires, so just copy it and use it to receive your chosen cryptocurrency from other wallets or cryptocurrency ATMs.

When receiving or depositing from an external wallet address, it will go straight into your NoOnes wallet, but it’s not always instant. 

For Bitcoin transactions, it takes three confirmations from the network before your balance is fully available in your NoOnes wallet. The time required for these confirmations can vary, usually taking anywhere from five minutes to two hours or more, especially in cases where miners take an extended period to mine new blocks, depending on the Bitcoin network. 

Ethereum and Tron blockchain transactions typically require more block confirmations to be considered secure compared to Bitcoin. For example, while Bitcoin transactions may be considered secure after a few confirmations, Ethereum and Tron transactions often require a higher number, such as 12 confirmations, before being fully validated. TON and Solana blockchain transactions normally required 1-2 confirmations to complete.

To deposit cryptocurrency to your NoOnes wallet:

• Log in to your NoOnes account and head to the Wallet page.
• Look for your chosen cryptocurrency (e.g., BTC, ETH, USDT, USDC, TON, SOL or XMR) under Assets and click RECEIVE.
  • For USDT you can choose the Tron (TRC-20), Ethereum (ERC-20),  BSC (BEP-20), TON (TON) or Solana (SOL) network.
    • IMPORTANT:  Most exchanges require Tag/Memo for USDT/TON deposits. Missing or incorrect Tags/Memos could result in the loss of your assets.
  • For USDC you can choose the Ethereum (ERC-20) or Solana (SOL) network.
    
    • IMPORTANT: DO NOT SEND USDC coin using unsupported blockchains, your funds will be lost
• From there, you can copy your wallet address for the chosen cryptocurrency or use the provided QR code.
• Enter your NoOnes wallet address for the respective cryptocurrency into the app, website, or ATM. If you have scanned the QR code, your wallet address appears on the screen of the app or ATM automatically.
• Confirm sending the cryptocurrency to your NoOnes wallet.

Wait for your Cryptocurrency to arrive and start trading as soon as you are ready. You can also always check your Cryptocurrency transaction status.

When you sign up for a NoOnes account, you receive a free wallet that allows you to send various cryptocurrencies to both internal and external wallets.

To send cryptocurrency from your NoOnes wallet:

• Log in to your NoOnes account and head to the Wallet page.
• Find your desired cryptocurrency (e.g., Bitcoin, Ethereum, Tether, USD Coin) and click the 'Send' option.
• Enter the recipient's wallet address for the chosen cryptocurrency into the Receiver field. If you're sending cryptocurrency to another NoOnes user, you can enter their username. Specify the amount you want to send in the Amount field, then click 'Continue.'
• For Bitcoin (BTC), you can select the desired speed for the send-out operation in the Fee section: "Express" or "Standard"
  • Express: fast and more expensive; we pay higher network fees for miners and prioritize transaction processing on the platform.
  • Standard: we use standard network fees and the transaction is processed normally.
• For Tether (USDT) you can choose between Ethereum (ERC-20), Tron (TRC-20), BSC (BEP-20), TON (TON) or Solana (SOL) networks.

   

• Ethereum (ERC-20) network is known for its widespread use in decentralized applications (DApps) and DeFi platforms.
• Tron (TRC-20) network offers fast, low-cost transactions, making it a preferred choice for efficient transfers and trading within the Tron blockchain ecosystem.
• BSC (BEP-20) network is the Binance Smart Chain ecosystem that offers lower cost cryptocurrency transactions.
• TON (TON) network is a high-performance environment for decentralized applications (dApps), SmartContracts, cryptocurrency transactions and integration with Telegram messenger.

• For USD Coin (USDC) you can choose between Ethereum (ERC-20) and Solana (SOL) networks.
• Ethereum (ERC-20) -s ending USDC (ERC-20) tokens over the Ethereum network offers the advantages of decentralization and interoperability, allowing you to securely and easily transact with users worldwide.
• Solana (SOL) network offers faster transaction speeds and lower fees compared to Ethereum, making it a more efficient choice for sending USDC (SOL).

• Double-check the recipient's wallet address (or username) and the amount you intend to send. If applicable, you'll also see the current fees associated with the transaction for this cryptocurrency. To learn more about this fee, check out this article.
• If you have enabled 2FA for sending crypto, enter your 2FA one-time password into the 2FA Code field and click Send.

Once the cryptocurrency has been sent, you will be redirected to the Wallet page.

To send Cryptocurrency to your NoOnes wallet check out Receiving or Depositing Cryptocurrency on NoOnes. Also, be sure to take a look at NoOnes wallet fees.

Sending Cryptocurrency from one NoOnes wallet to another NoOnes wallet is instant. However, for external wallet transfers, you may need to monitor the process. Here’s how to check the Cryptocurrency transaction status:

1. Locate the Transaction Hash: You can find it in the transaction history of the sending wallet provider, or in case of an ATM, on the screen and your receipt.

Examples of Transaction Hashes:

Bitcoin (BTC):

0147b55efec6fbdb4fdb113436a3d70ff6f8a6854920d86d118abaad6ba77a70

Ethereum (ETH):

0x0a1ea97b752b78e24452dff77a83571d95d0782f3e62576958773caeaf985548

Tether (USDT):

• Tether (USDT) on Ethereum (ERC-20):

0x91a9f089b94226e3a307dedcdbc33867ff47c7cf1cbeb7853cfaf7796092a768

• Tether (USDT) on Tron (TRC-20):

50b92dc757679d7ab5d79a568fe0428cc4df1813058dfd6aee538a9e8bc2949a

• Tether (USDT) on BSC (BEP-20):

0x5d76aec18f039e648e671e171e1e7dbe0622d34c8f0863f0e5c94b9ae25a6d7c

• Tether (USDT) on TON (TON):

9b8fd7dda258e224698245ad18aeefdf9fb8464cf34b077d42e17d259bca2b70

• Tether (USDT) on Solana (SOL):

2sSteSqJRtSeTKowcYHGmb7WKsGDavhRnwuVpx2sVewbRuh8EjPkT84dqMxis1vARajVj4NSiKv97BZd7bB5WKzG

USD Coin (USDC)

• USD Coin (USDC) on Ethereum (ERC-20):

0x324b094dd9fa59f25c89309be7ce4f5d053a8669954467e5cb1d1a9be11a74f2

• USD Coin (USDC) on Solana (SOL):
  

55p6ihXjRsxBeqtxVajjTzvQjZZmzmaqHs7moo4Hs3hksnmNwKVgHuCjwjU9DB67WFxknGTUfr8uCq6eGeL3ftd8

TON (TON)

• TON Coin (TON) on TON (TON):
  

9b8fd7dda258e224698245ad18aeefdf9fb8464cf34b077d42e17d259bca2b70

Solana (SOL)

• Solana Coin (SOL) on Solana (SOL):
  

4dTkf7jsGfq8JRYvQnBxcZwN4a87WAnTynARkFCsgQTxXJCE5QSB5ZsR73PPn8ufLzhqjsvuUJti536dzVhjHbf4

Monero (XMR)

• Monero Coin (XMR) on Monero (XMR):
  

d60ae62c30f4d132f91afc9f65ead9c1a86b7f10e0d6f5615ae614b866934a47

2. Go to the Relevant Blockchain Explorer to Check the Transaction Status

For Bitcoin Coin (BTC):

• Go to https://blockstream.info/, https://www.blockchain.com/en/, or https://mempool.space/ and type or paste the transaction ID into the search field.
  • If you’re receiving BTC in your NoOnes wallet, the funds should arrive after 3 confirmations.
  • If you're sending BTC to an external wallet, it can take from 2 to 6 confirmations, depending on the recipient's requirements, for the transaction to arrive.

For Ethereum Coin (ETH):

• You can check the status of the transaction through Etherscan by tracking the transaction ID from your NoOnes wallet here.
• Enter the transaction ID in the search field.
• Once you've submitted the transaction ID, you can view the transaction details, including the number of confirmations.
  • ETH transactions generally require 18 confirmations on the blockchain for success.

For Tether Coin (USDT) on Ethereum (ERC-20):

• You can check the status of the transaction through Etherscan by tracking the transaction ID from your NoOnes wallet.
• Enter the transaction ID in the search field.
• Once you've submitted the transaction ID, you can view the transaction details, including the number of confirmations.
  • A successful USDT (ERC-20) transaction usually necessitates 18 confirmations on the blockchain.

For Tether Coin (USDT) on Tron (TRC-20):

• Visit the Tron blockchain explorer, such as Tronscan.
• Enter the transaction ID in the search field.
• Once you've submitted the transaction ID, you can view the transaction details, including the number of confirmations.
  
  • USDT (TRC-20) transactions usually require 23 confirmations on the blockchain for success.

For Tether Coin (USDT) on BSC (BEP-20):

• Visit the Tron blockchain explorer, such as Bscscan.
• Enter the transaction ID in the search field.
• Once you've submitted the transaction ID, you can view the transaction details, including the number of confirmations.

For Tether Coin (USDT) on TON (TON):

• Visit the TON blockchain explorer, such as Tonviewer.
• Enter the transaction ID in the search field.
• Once you've submitted the transaction ID, you can view the transaction details, including the number of confirmations.

 For Tether Coin (USDT) on Solana (SOL):

• Visit the Solana blockchain explorer, such as Solscan.
• Enter the transaction ID in the search field.
• Once you've submitted the transaction ID, you can view the transaction details, including the number of confirmations.

For USD Coin (USDC) on Ethereum (ERC-20):

• You can check the status of the transaction through Etherscan by tracking the transaction ID from your NoOnes wallet.
• Enter the transaction ID in the search field.
• Once you've submitted the transaction ID, you can view the transaction details, including the number of confirmations.
  • Typically, USDC (ERC-20) transactions require 18 confirmations on the blockchain for success.

 For USD Coin (USDC) on Solana (SOL):

• Visit the Solana blockchain explorer, such as Solscan.
• Enter the transaction ID in the search field.
• Once you've submitted the transaction ID, you can view the transaction details, including the number of confirmations.

 For Solana Coin (SOL) on Solana (SOL):

• Visit the Solana blockchain explorer, such as Solscan.
• Enter the transaction ID in the search field.
• Once you've submitted the transaction ID, you can view the transaction details, including the number of confirmations.

For TON Coin (TON) on TON (TON):

• Visit the TON blockchain explorer, such as Tonviewer.
• Enter the transaction ID in the search field.
• Once you've submitted the transaction ID, you can view the transaction details, including the number of confirmations.

For Monero Coin (XMR) on Monero (XMR):

• Visit the XMR blockchain explorer, such as XMRchain.
• Enter the transaction ID in the search field.
• Once you've submitted the transaction ID, you can view the transaction details, including the number of confirmations. 

For Bitcoin transactions, this can take anywhere from 20 minutes to a couple of hours depending on how congested the network is. For Ethereum, Tron, Solana or TON, this may take a few minutes.

If your transaction says “No Transaction Found”, the transaction never left the sending wallet. In this case, you should contact the service provider of the sender’s wallet.

At NoOnes, our priority is to deliver a secure and user-friendly cryptocurrency wallet experience. Understanding which tokens and networks are supported by our platform is crucial for the safety of your funds and the reliability of our services. This article details the cryptocurrencies and networks supported by NoOnes Wallet, highlights common mistakes, and provides tips to avoid them.

Ensuring the compatibility of tokens and networks before initiating transactions is vital for the safety of your funds. By double-checking details and following the tips provided, you can avoid common mistakes that lead to the loss of assets. Our team is here to assist with any questions or concerns about supported tokens and networks.

The amount sent and the amount received on cryptocurrency transactions may differ due to transaction fees and currency rate differences.

In the following guide below, let’s say you need to send 0.05 BTC to another wallet.

Sending Cryptocurrency between NoOnes wallets

NoOnes enables zero fees for internal send-outs. So, the amount deducted from your wallet may be exactly 0.05 BTC—If sending 0.05 BTC is equal to 100 USD, the recipient will almost always see the same rate after receiving the transaction. This is due to the fact that transactions within NoOnes are instant. Hence, the effect of currency fluctuations is minimal in such internal wallet transactions.

Sending Cryptocurrency between NoOnes and external wallets

Sending funds to an external wallet will have a fixed NoOnes transaction fees. The amount of crypto you're sending + the fee will be deducted from your wallet. The currency rate will also be different from what the recipient will see in their wallet.

Here's Why:

• NoOnes may use different rates from those used by the recipient's wallet service. So if 0.05 BTC may be equal to 100 USD in NoOnes, it may be equal to 101 USD or 99 USD in another wallet service.
• External transactions may take some time; The Bitcoin value may change during this timeframe, which is beyond any cryptocurrency service's control.
  • If 0.05 BTC appears as 100 USD in your NoOnes wallet, it may appear to be worth less or more to the recipient's wallet due to a drop or increase in the value of Bitcoin
  • Keep in mind that you are sending in Bitcoin not in fiat amount, so the recipient will still get 0.05 BTC in this case, regardless of the currency rates. 
• Some other wallet services may have a deposit fee. NoOnes does not charge any deposit fee.

Cryptocurrency transactions are irreversible. The only way to get your funds back is to contact the receiver and request to send them back. If you don’t know to whom the wallet address belongs to, there is no other way for us to retrieve the funds.

Currently, the smallest amount of cryptocurrency you can send in a transaction is $5 equivalent. 
The smallest amount of cryptocurrency you can send to another NoOnes user is $1 equivalent.

One of the reasons behind these limits is to prevent spamming transactions. In addition, certain fees may apply whenever sending out funds. For more information, you may check our NoOnes Fees article.

You may also check our articles about the following:

• Receiving or Depositing Cryptocurrency on NoOnes
• Sending or Withdrawing Cryptocurrency on NoOnes

Your funds are perfectly safe with us. We provide you with all means to protect your funds. However, the overall security of your Noones wallet depends on the decisions you make.

Not only are our servers highly secure, meeting the most stringent of compliance requirements, but as an additional layer of security, two-factor authentication (2FA) should be enabled whenever you log into your account and when you send out cryptocurrency—We support Google Authenticator, Authy, and Email based two-factor authentication. Although we offer all the mentioned security measures, it is up to you to set up a strong password, safely store it, and choose to activate two-factor security for your account and transactions.

Speaking of security, beware of any phishing sites. Always ensure that you are on https://noones.com before you enter any account details or other sensitive information. Never share your account details with anybody. Noones support will NEVER ask for your account password or one-time password. Note that Noones has no Skype or phone support. It is impossible for Noones to take all the phishing websites down, so you, as a user, should be vigilant and learn how to protect yourself from the scammers out there. 

Read more on how to protect your wallet in our security guide.